Modifying feedback message templates

Modifying feedback message templates

Venkata

Venkata

June 19, 2025

To start editing, 

  1. Go to the Admin Console.
  2. Navigate to the Feedback module.
  3. Select the Messaging tab in the left-hand menu.
  4. You’ll see a list of message templates for different feedback scenarios (e.g., feedback received, feedback request, reminder notifications).

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To Modify a Template:

  1. Click the pencil icon next to the template you want to edit.
  2. In the left panel, edit the text content of the message.
  3. Your changes will be previewed in the main template view.
  4. Once done, click Apply Changes to save and activate your customized message.

Tip: Personalize your templates with dynamic fields (like employee names or feedback links) to keep messages contextual and engaging.

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