Creating an eNPS survey

Crafting an engaging Employee Net Promoter Score (eNPS) survey doesn't have to be daunting. Let's break it down into simple steps!

Accessing the Surveys Module:

• To begin, navigate to the Surveys Module by starting on the Homepage - Overview page.
  
• From the navigation bar, click on Engage or select Measure employee pulse card on the Overview page. 

Let’s Start an eNPS survey:

• You have two options: click the "Create New" button or select the "Blank Survey" card featuring a plus sign. A friendly pop-up will then prompt you to make your choice.

• Choose Pulse Survey to kickstart your brand new eNPS Survey in Pulse Survey.

Survey Title and Setup:

• A tiny pop-up will show up, awaiting the title of your survey.
  
• Once you've given your eNPS survey a name, hit "Create Survey" to kick things off!

Building Your Survey:

• You're in the survey builder zone - the Create section!
• Hit the "Add Section" button, give it a name, and voilà, your section is ready to be filled with questions!
• Or, if you're all about speed, tap on the "Question Bank" button to import sections and questions in a flash!

Designing Your Survey:

• Welcome to the Design step. Customize your survey's look and feel, tweak the content, and adjust page settings to make it unique. 
  
• Once you’re done, just hit Apply Changes.

Time to set up those rating scale defaults:

• Head over to the Set Up Defaults section to configure the rating scale for your survey.

Modifying the Likert scale

• Click on the pencil icon to customize the namings to your liking
• Remember to hit "Update"  once you're happy with the changes. 

Congratulations on mastering the art of creating eNPS Surveys on ThriveSparrow! Let’s unlock a treasure trove of insights, know your company’s advocates and take your organization's success to the next level!

And hey, if you ever find yourself in a pickle, our support team is just a call away. Happy thriving!