Survey Functionality: With and Without Kiosk Mode

With Kiosk Mode

Anonymous survey

1. QR codes:
   • Only QR codes without properties can be generated.
   • Before enabling the Kiosk Mode, if any QR codes were created with properties, they will be deleted.
2. Properties:
   • Properties cannot be manually mapped to the QR code.
   • Specific properties are automatically linked to the response using the employee ID entered by the respondent before taking the survey.
3. Behavior:
   • If participants are invited via Email but complete the survey using a QR code, any further attempts to access the survey through Email will redirect them to a thank-you page.
   • Employees can be added via Email, text, or kiosk, but once they submit a response through any channel, they cannot respond again, ensuring one response per participant across all modes.
   • Partial responses are allowed. For example:
     • A participant can start the survey via a QR code by entering their employee ID and later complete it via Email or text notification, or vice versa. The system seamlessly saves progress across devices.
     • However, partial responses are not stored in reports to ensure anonymity and encourage deliberate submission.
4. Manager and admin report:
   • Can access reports if the anonymity threshold is met 
   • The respondent's identity remains hidden.
   • If properties are assigned via Email, Text Notifications, or QR code, they are linked to the responses as they are linked to the employee.

Non-anonymous survey

In a non-anonymous survey, the respondent's identity is visible and linked to their responses.

1. QR codes:
   • Multiple unmapped QR codes can be created, but the recommended approach is to generate a single QR code for the entire survey.
   • Keeping just one QR code simplifies distribution while maintaining anonymous participation.
2. Properties:
   • In non-anonymous surveys, employee properties are automatically mapped based on the respondent’s details linked to their employee ID before taking the survey.
3. Behavior:
   • No multiple QR codes will be created for individual participants.
   • Any unmapped properties will appear under the “Uncategorized” section.
4. Manager and admin report:
   • Can see identities, timestamps, and mapped properties.
   • Any unmapped properties are categorized as “Uncategorized.” 

Without Kiosk Mode

Anonymous survey

1. QR codes:
   • QR codes can be generated with or without properties.
2. Properties:
   • Properties can be added or skipped.
3. Behavior:
   • Participants can take the survey via Email, Text Notifications, or QR code.
   • Responses remain anonymous and cannot be tied back to individual participants, even if properties are manually added to the QR code.
   • If a participant responds via Email or text, their properties will be available in the reports based on their stored employee details.
4. Manager and admin report:
   • The identity of individual respondents is not accessible, as anonymity is fully maintained.

Non-anonymous survey

1. QR codes:
   • Multiple QR codes are generated, one for each participant.
2. Properties:
   • In non-anonymous surveys, the employee is automatically identified, and all associated properties are pulled from the employee directory.
3. Behavior:
   • Responses are directly tied to each participant, ensuring full visibility into who provided each response.
4. Manager and admin report:
   • Can view the identity of the respondents in the reports. 

Note: Pulse surveys follow the same logic as engagement surveys when using Kiosk Mode.